Terms of Service

Last Updated: December 2024

These Terms of Service ("Terms") govern your use of the King Tiger Media Limited website and services. By accessing or using our website or engaging our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

King Tiger Media Limited provides digital performance marketing services, including but not limited to:

• Facebook advertising campaign management
• Google Ads campaign management
• Performance analytics and reporting
• Marketing consultation services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Client Obligations

When engaging our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Comply with all applicable laws and regulations
• Ensure that your advertising content complies with platform policies
• Provide timely payment for services rendered
• Grant necessary permissions for us to manage your advertising accounts

4. Service Agreements

Specific terms of service delivery, pricing, payment terms, and deliverables will be outlined in separate service agreements or contracts between King Tiger Media Limited and the client. These Terms serve as a general framework that supplements any specific service agreements.

5. Payment Terms

Payment terms will be specified in individual service agreements. Unless otherwise agreed:

• Invoices are payable within the timeframe specified in the service agreement
• Late payments may incur additional fees
• Services may be suspended for non-payment
• Advertising platform costs are separate from our service fees

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of King Tiger Media Limited and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Campaign strategies, creative assets, and reporting templates developed specifically for your campaigns will be subject to ownership terms outlined in your service agreement.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the business relationship. This includes but is not limited to business strategies, campaign data, and financial information.

8. Performance and Results

While we strive to deliver optimal results, we cannot guarantee specific outcomes from advertising campaigns. Campaign performance depends on various factors including but not limited to:

• Market conditions
• Competition
• Product or service appeal
• Advertising platform algorithms and policies
• Budget allocation

We commit to using industry best practices and data-driven strategies to optimize campaign performance.

9. Third-Party Platforms

Our services involve managing campaigns on third-party platforms such as Facebook and Google. You acknowledge that:

• These platforms have their own terms of service and policies
• Platform policies may change without notice
• Account suspensions or policy violations on these platforms are subject to their review processes
• We are not responsible for platform policy changes or enforcement actions

10. Limitation of Liability

To the maximum extent permitted by law, King Tiger Media Limited shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or business opportunities
• Third-party platform actions or policy changes
• Campaign performance below expectations

Our total liability for any claims arising from our services shall not exceed the amount paid by you for services in the six months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless King Tiger Media Limited from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your violation of third-party platform policies
• Content you provide for advertising campaigns
• Your products or services advertised

12. Termination

Either party may terminate the service relationship according to the terms specified in the service agreement. Upon termination:

• Outstanding payments become immediately due
• Access to campaign accounts will be returned to the client
• Confidentiality obligations continue
• We will provide final reporting as specified in the agreement

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify clients of material changes via email or through our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or our services shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through arbitration in Hong Kong in accordance with the Hong Kong International Arbitration Centre rules.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and King Tiger Media Limited regarding the use of our website and services.

18. Contact Information

For questions about these Terms, please contact us through our website's contact form.

King Tiger Media Limited
Hong Kong Registered Company